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Network Center

Located at the edge of downtown Dallas on one of the most fiber rich routes in the city, the fully-equipped, 28,000 square foot facility is staffed around the clock. With uncompromising standards for security, power supply and environmental controls, we focus on connectivity, redundancy and resilience.

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Network

  • Multiple carriers with diverse building entrances
  • Fully redundant Cisco architecture using 12008 routers and 6509 Layer3 switches
  • HSRP failover protection
  • Dual network feeds to each customer
  • 99.5% Service Level Agreement

Power Systems

  • Leibert and Powerware UPS with 120, 208, 220VAC available
  • Maintainance by-pass
  • 2400 amps DC plant
  • 100% diesel generator backup with auto start and auto transfer switch
  • Generator capacity equal to building utility service
  • A and B DC plants totally diverse
  • Fuel capacity exceeds 24 hours
  • Fuel delivery contract with 2-hour guarantee

Environmental Controls

  • Constant ambient air temperature of 68° (+/- 2°)
  • Liebert air
  • Under-floor cooling
  • Humidity control via Liebert units

Security and Access

  • Biometric Scanner
  • 24x7 on-site technicians
  • Multiple layers of 24x7 security cameras, card readers, and key pads
  • Access to equipment area 24x7 via card key and key pads
  • Non-customers enter equipment area by escort only
  • All cabinets, cages, and suites are locking, with security upgrades available
  • Facilities are monitored with 24 hour recording and 5 day video storage

Fire Suppression Systems

  • Pre-action sprinkler rated for telecommunication equipment/computer room
  • Integrated smoke/heat detector system

HELPDESK

WEB HOSTING SOFTWARE VERSIONS

  • 4.4.9, 5.2.28

  • 4.1.22. 5.0.67

  • 11

  • 2.11

  • 4.4.9, 5.2.28

  • 4.1.22. 5.0.67

  • 11

  • 2.11

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