Domain Registration from
$12.50/year
Domain Registration from
$12.50/year

FAQs

Signing Up

What kind of payments do you take?

We accept all Major credit cards including: Visa, Mastercard, American Express, and Discover

I think I was double billed, Please Help!

If you believe you were double billed, send in a email to [email protected] and include the first 2 and last 4 digits of the card, along with the approx. date of the double billing. Also include each of your invoices to your email.

What charges are made?

If you select a monthly contract, you are billed 1 months fees, and the setup fee. If you select a long term contract you are charged for the # of months of the contract X the monthly cost, plus the setup fee. If you select for us to register your domain name for you, you are charged $9.50/year.

Who are the charges from?

Moses Enterprises Inc. Real Web Host.net

How do I update my credit card info?

Simply send us a request to [email protected]

Can I upgrade my contract after I sign up?

Yes, you can upgrade your contract length at any time. Do so by emailing us at [email protected] or go to https://www.realwebhost.net/upgrade/

Do you give discounts?

We currently offer discounts to non-profit, religious, or other organizations, please email [email protected] with a discription of your website, and other important information and why we should give you a discount.

Do you accept payment by check?

We have a form on the site you can fill out and fax back to us for a request to pay by a check or a money order. These request's are looked at on a case by case basis.

How do I pay for my hosting when my contract runs out?

Unless you have instructed us to cancel your account, your credit card will automatically be charged on at your next billing period, for the amount of your contract, and your account extended the length of your contract. All invoices sent show your next billing date.

How long does it take for my account to be setup?

You should have a setup email within 24 to 48 hours of signing up. The account is completly created before you see the "your order has been completed" screen.

What kind of domains can you host?

We can host any domain that you can point the nameservers on. If your registrar lets you change the domains nameservers you're good to go.

Can I register my own domain name?

Yes, you can use any registrar to register your domain name. Make sure to point it to the nameservers that are sent to you in your setup letter.

How long does it take to register my domain?

This could vary depending on what company you use.If Real Web Host registers your domain name it will usually be available within 24 hours to 72 hours.

Where can I register a domain name?

Use search engines to search for domain companies. They are several to choose from.

Does Realwebhost register domain names?

Yes we can register your domain name for you. We use serveral different domain companies. With us you will be sure to get your choosen domain name registered to you not to the domain company.

Where is terms of service or rules located?

http://www.realwebhost.net/rules.php

Do you support ASP, Coldfusion, NT Hosting?

Sorry, not at this time. We only run Linux Servers with MySQL .

Categories: 28 | Questions: 909

Categories: 30 | Questions: 183

HELPDESK

WEB HOSTING SOFTWARE VERSIONS

  • 4.4.9, 5.2.28

  • 4.1.22. 5.0.67

  • 11

  • 2.11

  • 4.4.9, 5.2.28

  • 4.1.22. 5.0.67

  • 11

  • 2.11

top


SecurityMetrics Credit Card Safe

Developed by