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FAQs

POP3 E-mail Accounts

What is a POP3 E-mail Account?

A POP3 e-mail account is a special kind of e-mail account that comes with a login and password. These kind of e-mail accounts use the Post Office Protocol version 3.

What is the difference between POP3 E-mail Account and a regular e-mail account?

Take a hotmail e-mail account versus a POP3 account you have on your account with Real Web Host as an example. With your hotmail account, you cannot use an external e-mail client to check for new messages or send outgoing messages. Instead, you must visit the hotmail website, log into your account in order to perform these functions. In the meantime, you are subjected to advertisements, and the process is restricted to a web-interface. On the other hand, your POP3 accounts are accessible from any compatible e-mail client. This allows for added functionality on your side (such as the ability to check for new messages every so often, create filters, etc.). If you prefer a web-based e-mail system, you can use the SquirrelMail system, accessible through your Control Panel on most UNIX web hosting plans.

How many POP3 accounts am I allowed to use?

This depends on the type of account you have. It might be anywhere from 5 to unlimited. If you have specific questions about your hosting account, please submit a support ticket.

How do I create additional POP3 accounts on my account?

This is done easily through your Control Panel. Simply log into your Control Panel, then select "Mailboxes/Users" from the menu on the left. You should see a listing of all of your current POP3 accounts. Click on the "Add User" link near the top of the page. Now fill-in your desired login and password for this particular POP3 account. You may also limit the disk space for the account by filling in the appropriate field.

How long does it take to create additional POP3 accounts on my account?

Once you have completed the steps to create your new account, it is available immediately for sending and receiving email.

Am I allowed to sell my POP3 accounts to others?

Certainly. We do not care what you choose to do with your POP3 e-mail accounts as long as it does not violate our Acceptable Uses Policy. This includes selling your POP3 accounts for profit. Be advised that if anyone you give or sell a POP3 e-mail account to violates our terms of service, your entire account is at risk of suspension or termination. Therefore, we strongly advise you to use extreme caution when providing POP3 accounts to other people and ensure they follow our Terms of Service.

How to I get more POP3 accounts if I use them all?

Complete a support ticket with your needs. We will gladly review it and get back to you with a solution.

How can I change the password on an existing POP3 account?

To change a password on a POP3 account, simply login to your Control Panel. Click on the "Mailboxes/Users" link on the left side. Now, click the edit icon to the right of the email account you wish to change the password for. Type the new password in the fields provided and click "Save". Your new password for this POP3 account will be needed the next time you try to check your e-mail on this POP3 e-mail account!

Can Real Web Host provide me with the password for a POP3 account?

As all POP3 passwords are encrypted, we are unable to provide clients with passwords for POP3 accounts. If you have lost a password or it doesn't work, you should simply reset the password via your Control Panel. Password changes are done in real time.

What does Spam Assassin do to my incoming emails?

SpamAssassin is a mail filter to identify spam To start off, SpamAssassin does not block incoming email to your in box, it only "tags" emails that it things is spam. Using its rule base, it uses a wide range of heuristic tests on mail headers and body text to identify "spam", also known as unsolicited commercial email. The spam-identification tactics used include: header analysis: spammers use a number of tricks to mask their identities, fool you into thinking they've sent a valid mail, or fool you into thinking you must have subscribed at some stage. SpamAssassin tries to spot these. text analysis: again, spam mails often have a characteristic style (to put it politely), and some characteristic disclaimers and CYA text. SpamAssassin can spot these, too. Once identified, the mail can then be optionally tagged as spam for later filtering using the user's own mail user-agent application or RWH's mail filter feature. Heres what a "tagged" email will look like with SpamAssassin Enabled Date: 2/6/02 11:11:23 PM From: Premier Investor Network <members@testnet.com> Subject: *****SPAM***** February Option Strategies for Your Portfolio Reply-to: Customer Service <members@testnet.com> To: Active Investors <members@testnet.com> SPAM: -------------------- Start SpamAssassin results ---------------------- SPAM: This mail is probably spam. The original message has been altered SPAM: so you can recognise or block similar unwanted mail in future. SPAM: See http://spamassassin.org/tag/ for more details. SPAM: SPAM: Content analysis details: (5.37 hits, 5 required) SPAM: Hit! (1 point) Invalid Date: header (has AM/PM) SPAM: Hit! (-2 points) BODY: Contains a claim of copyright SPAM: Hit! (0.7 points) BODY: Contains word 'profits' in all-caps SPAM: Hit! (1 point) BODY: Gives instructions for removal from list SPAM: Hit! (0.01 points) BODY: Asks you to click below SPAM: Hit! (1 point) BODY: Uses a dotted-decimal IP address in URL SPAM: Hit! (1.91 points) Date: is in the future or unparseable SPAM: Hit! (1.75 points) From and To the same address SPAM: SPAM: -------------------- End of SpamAssassin results --------------------- spam body here.....

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